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5.5 Adding or maintaining IOD instances

Source: TI_Host_to_Host_Client_User_Manual_v52.pdf Document pages: 81-82 PDF pages: 81-82

5.4 Benefits of IOD to your business

A. Identify transactions

Identify cash and cheque payments by the additional information that is available on the deposit slips and cheques. This will assist you in allocating funds which previously would have been in a suspense account.

B. Images for branches

Give your staff at branches access to the images of cash and cheque deposits, without having to give them access to your statements. This means they will not have sight of the balances in your accounts or any additional transactions processed.

C. Secure data transfer

Data is sent securely via a host connectivity protocol or email.

D. Direct IOD file

IOD file can be sent directly to your Line of business (LOB) system to enable you to view the images on your systems. This means these images can be easily retrieved in future, and won't deteriorate over time, as paper images do.

E. Access to images

Upload images to a central point in your environment and allow multiple users to view the images using the Image viewer provided by Nedbank.

IOD instances can be added or maintained electronically (for the email delivery protocol only) or via maintenance request forms submitted to the bank.

a) An administrator who has self-maintenance on NetBank Business that can set up and maintain IOD instances electronically for email delivery protocol, available on NBB under the Admin > Transaction Information Settings > Images on Demand menu items.

b) Clients who do not have NetBank Business can add or maintain instances by completing and submitting a new application or maintenance form. The following maintenance forms are available on NetBank Business or via the helpdesk:

  • MR5D: Profile settings

To add the IOD product to an existing profile.

  • MRTIIOD1: Add Nedbank account same legal entity

Add a same legal entity account on to your existing IOD instances. Please note, an account has to be on your profile before it can be added to an instance. If the requested accounts are currently not on your profile it will be added to your profile.

  • MRTIOD2: Add Nedbank account other legal entity

Add another legal entity account on to your existing IOD instances. Please note, an account has to be on your profile before it can be added to an instance. If the requested accounts are currently not on your profile, a participant resolution or power of attorney will be required.

  • MRTIIOD5A: Add Images on Demand instance

Add a new IOD instance to an existing profile for email protocol only. This form can only be used, if the IOD product is already activated on the profile. To activate the product please complete the MR5D. For all other protocols please speak to your transactional banker.

  • MRTIIOD5B: Amend /Delete Images on Demand instance

To amend the settings or delete an existing IOD instance. Please note you cannot amend / delete accounts or delivery protocol on existing instances using this maintenance request. You will need to complete the MRTIIOD8 to delete an account. To update delivery protocols, please speak to your transactional banker.

  • MRTIIOD6: Charge detail amendment

To amend your nominated charge accounts for the IOD product.

  • MRTIIOD8: Delete accounts from Images on Demand instances

To delete accounts from existing instances. Please note it will not be deleted off your profile. If it is the only account linked to the existing instance, the instance will be systematically deleted.

c) Maintenance Forms can be submitted to Nitro in the following ways:

  • Fax: 0860 110 782

Only Tiff, Tif or PDF files will be processed

  • E-Mail:

Transactionalbankingmaintenance@nedbank.co.za

  • Only Tiff, Tif or PDF files will be processed
  • There must be an attachment
  • If no valid attachments are found in the email then the email is rejected and a mail is sent to the sender to notify them that no valid attachments were found