4.13 Frequently Asked Questions (FAQ)¶
Source: TI_Host_to_Host_Client_User_Manual_v52.pdf Document pages: 76 PDF pages: 76
4.11 Frequently Asked Questions (FAQ)
Q: How many instances can be setup on a profile? A: You can setup 9999 different FTI instances on a single profile.
Q: How many recipients can I have on each instance? A: You can add up to 10 recipients on an instance.
Q: Is pricing Volume Based? A: Yes, pricing can be tiered but pricing needs to be discussed with your transactional banker. 5 Images on demand (IOD)
5.1 What is Images on demand?
The Images On Demand (IOD) solution will deliver images of cheques, cash slips and/or deposit slips, processed through your current or savings accounts. These images can be delivered directly to your LOB on a secure host protocol or via email. These images are indexed which will allow you to build your own image viewer or image sear ch functionality on your LOB system. Alternatively, you can select to use the image viewer provided by Nedbank.
IOD can assist you with;
- Bank account reconciliation ie, the additional information (eg contact number of the depositor) available on the image can help you to identify irreconcilable cash or cheque transactions.
- Risk mitigation ie, you will be receiving the image directly from the bank, removing the risk of dispatching goods or services based on fraudulent / altered deposit slip.
- Controlling access to your bank statements ie, images can be sent to your employees so that they can make the relevant operational decisions. Your employees do not need access to your bank accounts.
- Improving operational processes ie, employees are no longer require d to contact the bank to verify the validity of a cheque or cash deposit. 5.2 Key features of IOD
A. Image Viewer¶
Nedbank will provide you with an Image viewer to enable you to view the images sent.
B. Search images¶
You can search for images using either the amount of reference (narrative) on the deposit or cheque as your search criteria.