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2.3 Adding or maintaining Notification instances

Source: TI_Host_to_Host_Client_User_Manual_v52.pdf Document pages: 46-47 PDF pages: 46-47

D. Notification details

Depending on the transaction and the Notifications you requested, you will receive the following details:

  • The channel through which the transactions occurred, eg ATM, Branch or Electronic Banking.
  • The type of transaction, eg payment or transfer.
  • The transaction amount.
  • Your statement reference.
  • The location or area where the transaction occurred, for Notifications generated for card transactions.
  • The date and time that the Notification was generated.
  • The available balance on the account at the time indicated on the Notification.
  • The current / book balance on the account at the time indicated on the Notification (only available on the email Notification)

Notification instances can be added or maintained electronically or via paper forms.

a) An administrator who has self-maintenance on NetBank Business that can set up and maintain Notification instances electronically, available on NBB under the Admin > Transaction Information Settings > Notifications menu items.

b) Clients who do not have NetBank Business can add or maintain instances by completing and submitting a new application or maintenance form. The following maintenance forms are available on NetBank Business or via the helpdesk:

  • MR5D: Profile settings

To add the Notification product to an existing profile.

  • MRTIN1: Add Nedbank account same legal entity

Add a same legal entity account on to your existing Notification instances. Please note, an account has to be on your profile before it can be added to an instance. If the requested accounts are currently not on your profile it will be added to your profile.

  • MRTIN2: Add Nedbank account other legal entity

Add another legal entity account on to your existing Notification instances. Please note, an account has to be on your profile before it can be added to an instance. If the requested accounts are currently not on your profile, a participant resolution or power of attorney will be required.

  • MRTIN5A: Add Notification instance

Add a new Notification instance to an existing profile. This form can only be used, if the Notification product is already activated on the profile. To activate the product please complete the MR5D.

  • MRTIN5B: Amend /Delete Notification instance

To amend the settings or delete an existing Notification instance. Please note you cannot amend or delete the recipients or accounts on existing instances using this maintenance request. You will need to complete the MRTIN25 to delete / amend recipients and the MRTIN8 to delete an account.

  • MRTIN6: Charge detail amendment

To amend your nominated charge accounts for the Notifications product.

  • MRTIN8: Delete accounts from Notification instances

To delete accounts from existing instances. Please note it will not be deleted off your profile. If it is the only account linked to the existing instance, the instance will be systematically deleted.

  • MRTIN25: Update recipient details

To add / amend / delete recipients on existing instances.

c) Maintenance Forms can be submitted to Nitro in the following ways:

  • Fax: 0860 110 782 Only Tiff, Tif or PDF files will be processed

  • E-Mail: Transactionalbankingmaintenance@nedbank.co.za

  • Only Tiff, Tif or PDF files will be processed

  • There must be an attachment
  • If no valid attachments are found in the email then the email is rejected and a mail is sent to the sender to notify them that no valid attachments were found